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FREE
MTR Network (except Tung Chung Line), Kowloon East Lane (East Tsimshatsui and Shatin), Lai Shing Garden, Tsuen Wan, Wah Yuen Chuen, Tsing Yi, Kwai Chung |
HK$0.0 | Hong Kong
Pok Fu Lam, Repulse Bay, Deep Water Bay, Wong Chuk Hang, Shek O, Stanley, Tai Tam, Red Hill Peninsula, Sai Ying Pun, Happy Valley, Jardine Lookout, Cyberport, South Bay, The Peak, Mid-Level, Aberdeen, Wah Fu, Ap Lei Chau, Shouson Hill, Hong Kong Parkview |
HK$100.0 | | Hong Kong University, Sai Wan, Sai Ying Pun, Kennedy Town, Siu Sai Wan, Shau Kei Wan, Braemar Hill, Cloud View Road | HK$60.0 | Kowloon
Sau Mau Ping, Shun Lee, Lok Wah Estate, Temple Hill (Tze Wan Shan), Kowloon Peak (Fei Ngo Shan), Ho Man Tin, Hung Hom |
HK$50.0 | | Stonecutters Island, Clear Water Bay, Sai Kung, The Hong Kong University of Science and Technology | HK$70.0 | | Tseung Kwan O Industrial Estate | HK$100.0 | New Territories
Kwai Chung Container Terminal, Fo Tan Industrial Estate, (Fanling, Sheung Shui Railway Station) within 10 minutes on foot, Ma On Shan |
HK$60.0 | | Tai Po, The Chinese University of Hong Kong, Hong Kong Education College, Sham Tseng, So Kwun Wat, Gold Coast, Tuen Mun, Yuen Long, Tin Shui Wai, Light Rail Transit Lane, West Railway Lane, Park Island, Tung Chung MTR | HK$100.0 | | Tai Po Industrial Estate, Tai Po Kau, Hong Lok Yuen, Fairview Park, Palm Springs, Kwu Tung, Fanling Industrial Estate, Hong Kong Science Park, Chateau Royale, Emerald Palace, Yales Ville, Kerry Lake Egret Nature Park, Deer Hill Bay, Yuen Long Industrial Estate, Ta Ku Ling, Kau To Shan | HK$140.0 | | Hong Kong International Airport, Chek Lap Kok, AsiaWorld-Expo, Sunny Bay, Disneyland, Discovery Bay, Penny’s Bay | HK$180.0 | Outlying Islands
Cheung Chau, Lamma Island, Peng Chau, Tai O, Lantau Pier |
HK$250.0 |
Express Delivery service and Fixed Delivery Time service are subject to manpower availability and these services is not available during peak seasons such as Valentine’s Day, Secretaries Day, etc.
On Special Day (i.e. Valentine’s Day, Secretaries Day, Mother’s Day etc.), deliveries are usually made from 9:00 a.m. to 1:00 p.m. and 1:00 p.m. to 6:00 p.m. The charges for Fixed Delivery Time service for a $250 surcharge.
Special surcharge
After 9:00 p.m. delivery service for a $150.00 surchargeAfter 11:00 p.m. delivery service for a $250.00 surchargeBefore 8:00 a.m. delivery service for a $100.00 surcharge
We reserve the right to amend the delivery charges from time to time.
DeliveryAll the flowers/gifts will be sent on time before the order is submitted for not less than 24 hours.
If you have place order less than one day, please feel free to contact us at (852)31712800 or fax (852) 31712900 or email.
NOTE - During special days delivery periods, such as Valentine's Day and Mother's Day, please try to place your order at least two days prior to the requested arrival date. We are unable to guarantee delivery times during these periods.
Substitution PolicyDue to various seasonal and regional conditions, availability of some flowers may be very limited in certain areas. Also, specific flower varieties or colours may not be available for delivery on a specified day. Therefore, it is possible that the exact bouquet pictured or requested may not be available for delivery.
In this event, “Phoebe Flower” will deliver a choice of similar flowers and container of equal or greater value and beauty. Every effort will be made to maintain size, shape, and overall colour schemes of an arrangement, but there may be some variance due to designer interpretation. In single variety arrangements, variety will take preference over colour.
Order ConfirmationYou will be given a confirmation number immediately after your order has been successfully submitted. Your email confirmation will include the total purchase price being charged to your credit card.
Changing Your OrderIf for any reason you wish to change your order, please notify us as soon as possible. We are happy to accommodate requests for changes as long as we receive them before the order has been sent out on delivery or prepared for shipment. Twenty-four hour advance notice is necessary to assure a change, however, every effort will be made to accommodate your request.
Refund PolicyIf you are not completely satisfied with the quality of any of our product, please contact us immediately by email or phone, and we will cheerfully provide a replacement or make any other appropriate changes.
PrivacyYou'll be happy to know that we respect our customers' privacy and, unlike some other commercial services, do NOT sell or share our customer information with any other companies.
Security“Phoebe Flower” web-site supports secure online shopping though Secure Socket Layer (SSL) technology provided by Worldpay. This involves the encryption of data before it is sent over the Internet. The information that you sent to us though the Internet will be handled as strictly confidential data, and your credit card information will be sent to the Card Center for authorization. No account will sell or share any of your personal information with any third parties.
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